Marcel Software
← Back to Home

Terms of Service

1. Introduction

Welcome to our comprehensive suite of technical services. By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). These Terms govern your use of our desktop application development, API integration and development, Android security solutions, Linux system administration, deployment guidance, Matrix server management, and all related services (collectively, the "Services").

2. Service Description

2.1 Desktop Application Development

We provide custom desktop software solutions designed to meet specific business requirements. While we strive to deliver efficient and user-friendly applications, we make no guarantees about the suitability of our solutions for particular purposes.

2.2 API Integration & Development

Our API services for Android applications aim to ensure seamless data flow and functionality. However, proper implementation also depends on client-side factors beyond our control.

2.3 Android Security Solutions

We offer advanced Android application security services, including SSL pinning bypass for testing and development purposes, and recreation of closed source API calls. These services are provided for legitimate security research and development purposes only.

2.4 Linux System Administration

Our technical support and maintenance for Linux-based systems focus on security, performance optimization, and reliability, but we cannot guarantee complete protection against all potential vulnerabilities or issues.

2.5 Deployment Guidance

We provide technical assistance in deploying web applications on your infrastructure, but the ultimate responsibility for your infrastructure remains with you.

2.6 Matrix Server Management

We offer specialized support for Synapse server deployment and maintenance to optimize Matrix-based communication infrastructure.

3. Client Responsibilities

3.1 Legal Compliance

You agree to use our Services in compliance with all applicable laws and regulations. You are solely responsible for ensuring that your use of our Services does not violate any laws, regulations, or third-party rights.

3.2 Prohibited Activities

You shall not use our Services for any illegal, harmful, fraudulent, infringing, or offensive purposes. Prohibited activities include but are not limited to:

3.3 Information Accuracy

You agree to provide accurate, current, and complete information as required for service delivery and billing purposes.

4. Intellectual Property Rights

4.1 Ownership

Unless explicitly stated otherwise in a separate written agreement:

4.2 License Grants

We grant you a non-exclusive, non-transferable license to use the deliverables resulting from our Services for your internal business purposes only, subject to payment in full.

5. Payment Terms

5.1 Fees and Invoicing

Service fees will be as agreed upon in writing before service commencement. We reserve the right to change our fees with 30 days' notice for ongoing services.

5.2 Payment Schedule

Unless otherwise specified, payment is due within 15 days of invoice receipt. For projects, we may require a deposit before work commences.

5.3 Late Payments

Late payments may result in service suspension and will incur interest charges of 1.5% per month or the maximum rate allowed by law, whichever is less.

6. Confidentiality

6.1 Definition

Confidential Information includes any non-public information shared during our business relationship, including but not limited to code, business processes, technical specifications, and customer data.

6.2 Obligations

Both parties agree to:

6.3 Exclusions

Confidentiality obligations do not apply to information that:

7. Warranties and Disclaimers

7.1 Limited Warranty

We warrant that our Services will be performed in a professional and workmanlike manner consistent with industry standards. This warranty is valid for 30 days following service delivery.

7.2 Disclaimer

EXCEPT AS EXPRESSLY SET FORTH IN SECTION 7.1, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

7.3 Security Tools Disclaimer

Our security tools and services, including SSL pinning bypass solutions, are provided for legitimate security research, testing, and development purposes only. We make no warranties regarding their effectiveness or suitability for particular security objectives.

8. Limitation of Liability

8.1 Direct Damages

Our total cumulative liability for any claims arising out of or related to these Terms will not exceed the fees paid by you for the specific Service giving rise to the claim in the 12 months preceding the event giving rise to liability.

8.2 Exclusion of Damages

IN NO EVENT WILL EITHER PARTY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, LOSS OF USE, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8.3 Security Incidents

We are not responsible for security breaches or data loss resulting from:

9. Indemnification

You agree to indemnify, defend, and hold us harmless from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in connection with:

10. Term and Termination

10.1 Term

These Terms commence upon your engagement of our Services and continue until terminated.

10.2 Termination for Convenience

Either party may terminate ongoing Services with 30 days' written notice unless otherwise specified in a separate agreement.

10.3 Termination for Cause

Either party may terminate immediately if:

10.4 Effects of Termination

Upon termination:

11. General Provisions

11.1 Independent Contractors

We are independent contractors, and nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.

11.2 Force Majeure

Neither party will be liable for failure or delay in performance due to circumstances beyond their reasonable control.

11.3 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms to any successor to our business.

11.4 Notices

All notices must be in writing and sent via email or postal mail to the addresses provided.

11.5 Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions.

11.6 Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with applicable arbitration rules.

11.7 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

11.8 Entire Agreement

These Terms constitute the entire agreement between you and us regarding the subject matter herein and supersede all prior or contemporaneous agreements, understandings, and communications, whether written or oral.

11.9 Modifications

We reserve the right to modify these Terms at any time. Continued use of our Services after such modifications constitutes your consent to the updated Terms.

By engaging our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Last Updated: July 25, 2025